Frequently Asked Questions

What is a Nurse Practitioner?
Nurse Practitioners are advanced practice nurses who provide high quality healthcare services similar to those of a doctor. Nurse Practitioners diagnose and treat a wide range of health problems. They have a unique approach and stress both care and cure. Besides clinical care, Nurse Practitioners focus on health promotion, disease prevention, health education, and counseling. They help patients make wise choices about health and lifestyle. Nurse Practitioners are your partner in health.I cannot find Campbell Station Primary Care’s name on my preferred provider list on my insurance website?
Please look for Advantage Family Healthcare with our practice address,
11541 Kingston Pike, Knoxville, TN 37934.If I need to be admitted to the hospital, will you take care of me?
We feel that you are best cared for in the hospital by specialists called hospitalists.  Hospitalists are physicians who possess special skills and knowledge to care for patients in the hospital setting. Your nurse practitioner specializes in outpatient care and feels strongly that you deserve the best care by the best provider at all times. When you are in the hospital, we believe the hospitalists provide the best care.I have a question about my statement, who do I call?
Please call our office at (865) 675-7522.

Why do I have to go to the office for labs and then come back for a visit?
We find it more effective to discuss your labs with you in person. This provides us an opportunity to provide health education services along with providing your lab results.

I have an appointment for lab work in the morning, when do I stop eating and drinking?
Certain lab tests require that you be fasting to get the most accurate results. Fasting for our purposes means that you stop eating and drinking everything EXCEPT water and black coffee at midnight the night before your labs. It is helpful for you to be well hydrated on the day of your labs to make the lab draw easier on you and for our staff.

I forgot to tell you about a medication that I need refilled at my appointment. What do I do now?
Call us at 675-7522 and leave a message for the nurse. Please allow up to 48 hours for us to call the refill into the pharmacy. We appreciate your planning ahead and being patient.